Consulting Services
“We motivate the team, insist on individual accountability, and focus on successful solutions.”
What Consulting Covers
Every automotive shop faces the same core challenges: communication breakdowns, production gaps, and teams that aren’t aligned. Reginald comes in, evaluates what’s actually happening, and delivers a practical plan to fix it — together with your team.
Team Building
Building unity so every employee works toward the same end goal
Counter Consulting
Improving the first point of contact experience for every customer
Communication
Customer and employee communications — between you and your customers, and between management and staff
Translating Tech Talk
Teaching service advisors to explain repairs in plain language
Time Management
Flat rate hours vs. actual work hours — closing the production gap
Employee Motivation
8-question anonymous survey to uncover what drives your team
How the Process Works
Day-One Evaluation
Reginald spends a full day at your location observing operations, customer interactions, and team dynamics firsthand.
All-Hands Meeting
A location-wide meeting up to 2 hours where Reginald shares findings and sets the tone for improvement. Q&A included.
Ongoing Support & Training
Customized training and consulting programs tailored to your location’s specific needs — on-site, ongoing, and hands-on.
— Larry Chaney, Owner, Chaney Tire & Auto
Past Consulting Clients
- Lake Ridge Auto Care — Woodbridge, VA (4+ years, multi-store)
- Chaney Tire and Auto — Clinton, MD (multi-location)
- Goodyear / Brooks-Huff — Hunt Valley, MD
- American Towman’s Association — Motivational Speaking
- National Tire Wholesale (NTW) — National training programs
Let’s Talk About Your Team
Book a day-one evaluation and get a practical plan to move your shop forward.
📞 Call (240) 417-5732Get In Touch
📞 (240) 417-5732 ✉ askreggye@gmail.com 🌐 askreggye.app
“Reginald F. Johnson — At Your Service”